SleepNumber Solutions-Smiley360 in-store experience
SleepNumber Solutions
in-store experience review
I was given the chance to evaluate and review my experience with the SleepNumber Solutions Store through Smiley360 in exchange for a free SleepNumber pillow so naturally I jumped at the chance. I grabbed the family and off we went to our nearest SleepNumber store.
Assessing the stores appearance, it was very neat and tidy. Beds were arranged in a very appealing fashion and were given plenty of space to allow for customer testing experiences. The sleep number test bed was located in the back of the storefront to allow for a bit more privacy when receiving the product demo and calculations. Lighting was sufficient and the store was not cluttered. Pillow shelving was neatly arranged with easy to read displays and pricing. All pricing options on beds were easy to read and readily accessible in their display placement.
In regards to store employees, exceptional. There really is no other word for the customer service experience at the SleepNumber store. The SleepNumber specialists went above and beyond to ensure that my husband, children and I had a wonderful experience. They seemed to enjoy the experience as much as we did, watching the enthusiasm of the kids while they were testing all their mattresses and pillows. We were offered drinks while waiting for our demo, the children were given SleepNumber store monster sticker books to play with while waiting for us adults to get our comfort on. It was really nice to see that kind of attention in a store, where they do whatever possible to make sure that you enjoy your time there. You don't see many stores nowadays that offer that kind of friendly service and actually attend to the needs and wants of the consumer. Very nice touch.
The specialists were very knowledgeable as well. Our particular specialist that worked with us was very diligent in pointing out how the mattresses were clinically proven to help provide better sleep at night by adjusting to the user. While performing our demonstration, he mapped our bodies and showed us the spots of most tension and least amount of support. Then..he started changing our numbers. As we fell from a 100, which is the most firm setting, we could feel ourselves sinking further and further into a more comfortable zone.
The mattress, comprised of multiple layers designed to provide the ultimate comfort, is designed around an air compression system. As air fills the mattress or leaves the mattress, it is evenly distributed throughout the baffles running underside of the mattress. These air chambers determine the hardness or softness of the bed, distributing to conform to your body and pressure points alleviating pain and sore spots. Once you are in your comfort zone, sleep comes easier.
During the demonstration, there is a screen you get to watch that shows just where your most needed areas of support are. Using the visual guide and your own body's sense of comfort you can accurately pinpoint your sleep number. I found I was a 40 and my husband was at a 25. Different levels of comfort are available to both sides of the bed due to separate air chambers for each side. He can have his sleep number and I can have mine. No need to compromise on mattresses and comfort anymore.
 |
| actual photo[cropped] taken by page owner |
The mattresses come in various models, each custom tailored to fit different wants and needs of the consumer, they come in all sizes and some have an adjustable base allowing you raise your mattress as needed for comfort and/or medical issues, they contain sleepIQ technology and even offer temperature controls. We were able to test all these features in the store and let me tell you, it was an amazing experience and well worth our trip. My husband and I were so impressed with the store and the demonstration that we purchased two pillows before leaving, which I will offer reviews for at a later date.
Breakdown: Service-exceptional
Products- well designed and very comfortable
Information given- plentiful and helpful
Prices- a bit on the pricey side but in my belief fully worth it(financing available)
Store Experience- Very pleasurable and highly recommended.
Why wait for sleep that leaves you tossing, turning and tired when you can get it complete with comfort, refreshed feeling upon waking and less pain with SleepNumber Solutions. Find your local store and give them a visit. Come back here and let us know what your sleep number is!
Comments
Post a Comment